Developing Cultural Competence

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“Alvina’s presentation to the Credit Union Manager’s Association (C.U.M.A.) on managing cultural diversity was one of our most meaningful, useful and well received programmes in recent years. Alvina’s presentation showed a keen understanding of the unique nature of credit unions, and of the challenges of cultural diversity. She delivered her presentation and interacted with the large group of Managers present with insight, understanding and humour. The success of her interaction with our Managers is best measured by the numbers of people who came up to her immediately after the session to thank her, and the number of Managers who, afterwards, indicated to us that they would like to have Alvina back at a future stage.
I would, without hesitation, recommend Alvina to other organisations and businesses.”