Developing Cultural Competence

Training

 

INTERACTIVE

Involving participants in the learning process by using strategies like built-in quizzes, interspersed tasks, teamwork interludes etc.

EXPERIENTIAL

Participants themselves create and share experiences that illustrate key concepts, principles, or core messages.

MULTIDIMENSIONAL

The content and design of the training includes a combination of awareness, knowledge, skills, attitudes.

Consultancy

 

“EXPERT ROLE”

Our consultants provides expert knowledge or skills that the organization does not have in-house

“COLLABORATIVE ROLE”

We work in partnership with organization, contributing process knowledge but leaving the decision to the client.

“A PAIR OF HANDS”

We can do tasks that a client organization knows how to do itself, but doesn’t have the staff to accomplish.

Speakers for Events

 

EDUCATIONAL

The presentations include new information and knowledge elements relevant to the topic.

ENLIGHTENING

The insights and explanations very often change the perception and shift the focus towards a deeper understanding.

ENTERTAINING

The humour helps to soften challenging issues, clarify confusions end makes the learning more enjoyable.

“Alvina’s presentation to the Credit Union Manager’s Association (C.U.M.A.) on managing cultural diversity was one of our most meaningful, useful and well received programmes in recent years. Alvina’s presentation showed a keen understanding of the unique nature of credit unions, and of the challenges of cultural diversity. She delivered her presentation and interacted with the large group of Managers present with insight, understanding and humour. The success of her interaction with our Managers is best measured by the numbers of people who came up to her immediately after the session to thank her, and the number of Managers who, afterwards, indicated to us that they would like to have Alvina back at a future stage.
I would, without hesitation, recommend Alvina to other organisations and businesses.”

Tim Molan
Chairman, C.U.M.A. (Credit Unions Managers Association)

CultureWise Blog

Onion & Iceberg models of the Culture

The Onion Model
The image of an onion is often used to describe the different layers of culture. Culture can be broken down into layers: The outer layers are composed of the artefacts and products as well as patterns of behaviour. The next layer encompasses the beliefs, norms and attitudes of that culture. The middle of the onion represents the underlying cultural assumptions and values. As the most hidden layer, these aspects of culture are much harder to recognise and understand, but all of the other layers are built upon the centre of the culture onion. Therefore, careful analysis and a better understanding of the different layers as well as how they interact and influence each other is necessary. Intercultural training can help to understand the different layers of culture and their significance.